Sunday started out in the Waffle House, Tupelo, MS. Patricia brought warmth and human interaction to me, a stranger. She definitely seasoned her conversation with grace. As I ate and mused about the day ahead, a well-appointed, leather-attired Harley owner strutted up to Patricia. Each of the women behind the counter tensed. He didn’t look like a Waffle House kinda guy. I am sure they were prepared for a critical comment. He lifted his hand in a thumbs up pose, smiled, and declared: “This is the cleanest Waffle House restroom I have ever seen anywhere…and I have seen a lot of them.” Smiles broke out as they thanked him. “We do our best –it is important to us.”
Funny, as Proverbs says, “a word at the right time – how good it is!” He made their day with his well-spoken praise. It doesn’t take much to strengthen each other. He demonstrated the power of specific encouragement. He didn’t just say, “You have a nice place.” He took the time to point out something that was particularly outstanding. Good job !
Wednesday, October 24, 2007
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